Terms & Conditions

1. Definitions

“Go Infinite” refers to the CRM platform and associated services provided under the Go Infinite brand.

“Provider” refers to Go Infinite and its related entities.

“Client” refers to any individual or business subscribing to Go Infinite services.

“Platform” refers to the Go Infinite system powered by GoHighLevel, including all configurations, workflows, automations, assets, and integrations.

“Assets” refers to all digital materials created, configured, or deployed within the Platform, including but not limited to workflows, automations, pipelines, snapshots, campaigns, funnels, websites, landing pages, scripts, prompts, AI configurations, and system architecture.


2. Term & Agreement Structure

This Agreement operates on a month-to-month basis.

There is no minimum contract term unless otherwise agreed in writing.

The Agreement automatically renews monthly unless cancelled in accordance with Section 8.


3. Fees & Payment Terms

All fees are billed monthly in advance.

Payment is made via credit card or direct debit as authorised by the Client during onboarding.

By subscribing, the Client authorises Go Infinite to automatically debit all applicable fees.

Failed or Missed Payments

If payment is not received on the due date:

The Client’s account may be immediately suspended.

Access to the Platform, data, and services may be restricted or disabled.

If outstanding fees remain unpaid for 120 days:

The account will be permanently deleted.

All data, Assets, configurations, and system access will be irreversibly removed.

Go Infinite has no obligation to recover or restore any deleted data.


4. Platform Access & Use

Go Infinite is provided as a managed software platform.

The Client is granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform during an active, paid subscription period.

The Client must not:

Copy, extract, replicate, or reverse-engineer any part of the Platform

Attempt to export or duplicate system logic, workflows, or automations

Resell, sublicense, or provide unauthorised third-party access


5. Ownership & Intellectual Property

Platform & System Ownership

The Go Infinite Platform, including all underlying architecture, snapshots, workflows, automations, templates, configurations, and logic, remains the exclusive intellectual property of Go Infinite at all times.

Assets Developed for the Client

All Assets developed, configured, or deployed for use by the Client remain the sole property of Go Infinite, even where created specifically for the Client’s business.

The Client is granted a right to use such Assets only while their subscription remains active and fully paid.

Upon Termination or Cancellation

Upon cancellation, suspension, or termination for any reason:

All licences immediately terminate

The Client forfeits all rights to access or use the Platform and Assets

The Client is not entitled to retain, reuse, copy, export, or replicate any Assets


6. Asset & Data Transfer (If Applicable)

At Go Infinite’s sole discretion, a negotiated transfer fee may be offered to:

Export selected contact data

Transfer limited Assets

Provide partial system replication

Any transfer:

Is not guaranteed

Must be approved in writing

Is subject to technical feasibility and commercial terms

No transfer will be considered unless:

All outstanding fees are paid in full

The Client is compliant with these Terms


7. Third-Party Services

Go Infinite is powered by GoHighLevel and may integrate with third-party tools.

Go Infinite is not responsible for outages, changes, or limitations caused by third-party providers.

The Client agrees to comply with all third-party service terms where applicable.


8. Cancellation

The Client may cancel at any time by providing written notice prior to the next billing cycle.

No refunds are provided for partial months, unused time, or suspended periods.

Cancellation does not waive any outstanding payment obligations.


9. Suspension & Termination

Go Infinite reserves the right to suspend or terminate access immediately if:

Payments are overdue

These Terms are breached

The Platform is misused or abused

Legal, compliance, or security risks arise


10. Limitation of Liability

To the maximum extent permitted by law, Go Infinite is not liable for:

Loss of data

Business interruption

Loss of profits or revenue

Total liability is limited to the fees paid by the Client in the 30 days immediately preceding the claim.


11. Indemnity

The Client agrees to indemnify and hold harmless Go Infinite from any claims, damages, or losses arising from:

Use or misuse of the Platform

Content created, distributed, or stored by the Client

Breach of these Terms


12. Governing Law

This Agreement is governed by the laws of NSW Australia.

Any disputes will be resolved exclusively in the courts of that jurisdiction.


13. Amendments

Go Infinite may update these Terms from time to time.

Continued use of the Platform constitutes acceptance of the updated Terms.

Contact Us

Get in touch with our team today we’re here to help you scale smarter, faster, and globally.

Address

20 Ash St Terrigal NSW Australia 2260

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Faq's

What is Go Infinite?

Go Infinite is an all-in-one business automation platform that manages your leads, clients, sales, and communication — all in one place.

Who manages the system?

Our agency fully manages the setup, maintenance, and automation you don’t need to handle any tech setup.

How is Go Infinite different from other CRMs?

Unlike standard CRMs, Go Infinite combines pipelines, automation, marketing, SMS/email tools, and reporting in one integrated system.

Do I need any technical knowledge to use it?

Not at all we handle the setup, customization, and integration for you. You’ll only use what’s relevant to your business.

What packages do you offer?

We offer multiple packages depending on your business size and goals from basic CRM setup to full automation and marketing systems.

Can I upgrade or downgrade my plan?

Yes you can move between plans anytime as your business needs change.

What’s included in my package?

Each package includes CRM setup, automation workflows, lead tracking, reporting dashboards, and communication tools like SMS and email.

Do I pay Go Infinite directly?

Yes all payments are handled through us. We manage your subscription and provide full support.

How long does setup take?

Most setups are completed within 7–14 business days, depending on the complexity of your system.

What do you need from me to get started?

We’ll request access to your domain, social accounts, and any lead or client data you want imported

Will you train my team?

Yes we provide training sessions and walk throughs, so your team knows exactly how to use the platform.

What other services or products are available?

We offer four core service brands, all designed to work together as part of one seamless ecosystem:

Go Infinite – our CRM, automation, and business growth platform (similar to Go High Level).

Go Recruit – offshore staffing and recruitment across 110+ role types in all industries.

Go AI Assist – AI-powered voice and chat agents for inbound and outbound communication.

Go WebScape – website management, design, SEO, and digital optimization.

Each service can operate independently or integrate with the others for a complete, end-to-end business solution.

What industries do you work with?

We’ve successfully partnered with clients across administration, construction, IT, healthcare, finance, real estate, marketing, education, and more.

Is ongoing support included?

Yes. All our plans include ongoing support, performance tracking, and strategic guidance from our dedicated team to ensure you achieve measurable results.

Who do I contact for support?

You’ll contact our agency directly we handle all technical issues, updates, and custom requests for your account.

Is support included in my plan?

Yes ongoing support is included. The level of support depends on your chosen package.

Will my system be updated automatically?

Yes Go Infinite is cloud-based, and we handle all updates behind the scenes to keep your system running smoothly.

Can I send emails and SMS directly from Go Infinite?

Yes the platform includes built-in email and SMS tools for campaigns, reminders, and automations.

Does it integrate with my website or social media?

Absolutely we can connect your Go Infinite account to your website forms, Facebook Ads, Instagram, Google My Business, and more.

Will I have access to reports and analytics?

Yes you’ll have a custom dashboard showing lead activity, conversions, sales, and marketing results.

Is my data safe?

Yes Go Infinite uses encrypted, secure servers. Only authorized users from your business and our team can access your data.

Who owns the data in my account?

You do all leads, contacts, and assets in your Go Infinite account remain your property.

Can I export my data if I cancel?

Yes you can export your contacts, leads, and other records before closing your account.

Can you help me build automations or funnels?

Yes we can design custom workflows, landing pages, and funnels tailored to your goals.

Do you offer content creation or ad management?

Yes we provide full marketing services including social media management, ad campaigns, and copywriting through our extended team.

Can you connect Go Infinite with my existing systems?

Definitely we can integrate it with accounting, scheduling, or CRM tools you’re already using.

Can I combine services from different brands?

Absolutely. Many clients mix and match services from our brands to suit their needs. For example, you might use Go Recruit for staffing, Go Infinite for CRM and automation, and Go WebScape for website management — all working together within one ecosystem.

Do you offer customized plans?

Yes. While we provide structured plans for simplicity, every business is different. We can tailor your package based on your budget, team size, and growth goals.

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